healthychildprogramme

Address:

Healthy Child Programme 4 Barnet,

Winston House,

2 Dollis Park,

Barnet,

N3 1HF

Phone/Email:

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Frequently asked questions

We aim to provide our service users with the best care we can. If you have any compliments, comments, concerns, or complaints about our service, we want to hear about them.

We would encourage you to speak to whomever you feel most comfortable with – from the team – but if you would prefer to give your feedback in writing please send it to: Solutions4Health Thames Court, 2 Richfield Ave, Reading RG1 8EQ

You can also send an email to info hcp.4barnet@nhs.net

Additional information

If you don’t wish to complain directly to Solutions 4 Health then the route in the first instance should be NHS England. If you are not happy with the response from NHS England then the next step is to contact the Health Service Ombudsman. Please see the contact details below for NHS England.

Email – england.contactus@nhs.net type in the subject tab “for the attention of the complaints team”.

Helpline 0300 311 2233 – Customer Care Centre.

Advocacy Services offering support around your health concerns are Health Watch UK and local Citizens’ Advice Bureaus (where they operate).

Click here to download the eRedbook vouching request form. 

Please complete this form to request for your child’s health information to be connected to your eRedbook. This is a secure system which adheres to NHS requirements and you are the owner of your eRedbook. Please register for the eRedbook at www.eredbook.org.uk we can only connect your child’s health information to your eRedbook once you have registered.

Use the numbers above or email to get in touch with the team. The admin team are available Monday – Friday, 9am to 5pm. And once we’ve received your call, one of the Breastfeeding Support Team will be in touch within 48 working hours.

Our Referral forms can be found here

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